Previous incidents

April 2026
Apr 30, 2026
1 incident

Slow jobs processing

Degraded

Created Apr 30, 2026 at 7:07am UTC

We are currently experiencing latency in job processing, which has increased the number of pending jobs. We are actively working to resolve this as quickly as possible. Thank you for your patience.

Apr 27, 2026
1 incident

Slow jobs processing

Degraded

Resolved Apr 28, 2026 at 2:56pm UTC

All services are now performing as normal and we went through most of the backlog of jobs pending.

2 previous updates

Apr 18, 2026
1 incident

Services degraded

Degraded

Resolved Apr 18, 2026 at 11:42pm UTC

The issue has now been resolved. Our team will continue to closely monitor and ensure any remaining queued requests are processed.

Thank you for your patience and understanding while we worked to resolve the issue.

1 previous update

Apr 14, 2026
1 incident

Monitoring started - increasing number of pending jobs

Degraded

Resolved Apr 14, 2026 at 5:22pm UTC

The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.

1 previous update

Apr 09, 2026
1 incident

Slow job processing

Downtime

Resolved Apr 9, 2026 at 1:44pm UTC

Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.

3 previous updates

March 2026
Mar 26, 2026
1 incident

Slow job processing

Degraded

Resolved Mar 26, 2026 at 4:28pm UTC

The services are back to normal processing and we are currently going through the backlog of requests. Thanks for your patience.

1 previous update

Mar 25, 2026
1 incident

Requests processing issues for Social Media API

Degraded

Resolved Mar 25, 2026 at 10:52am UTC

The services are back to normal processing speed.
Thanks for your patience.

1 previous update

Mar 19, 2026
1 incident

Slow Job Processing

Degraded

Resolved Mar 19, 2026 at 2:59pm UTC

The services are back to normal processing speed and we are currently going through the backlog of requests. Thanks for your patience.

1 previous update

Mar 13, 2026
1 incident

Services degraded

Downtime

Resolved Mar 13, 2026 at 8:53am UTC

The issue has now been resolved. Our team will continue to closely monitor APIs performance and ensure any remaining queued requests are processed.

Thank you for your patience and understanding while we worked to resolve the issue.

1 previous update

Mar 05, 2026
1 incident

Services degraded

Degraded

Resolved Mar 10, 2026 at 12:29pm UTC

All identified issues were resolved over the weekend. All services have been operating normally and remain stable.

1 previous update

Mar 02, 2026
1 incident

Slow job processing for Review Scraper API

Degraded

Resolved Mar 3, 2026 at 9:58am UTC

All services are back to normal and we have now gone through most of the backlog of requests. If you need any assistance or have any questions, please feel free to reach out to support@datashake.com.

Thanks for your patience.

3 previous updates