Resolved

Slow jobs processing

We identified an issue impacting the processing time of jobs. We are currently investigating and will release an update regarding resolution as soon as possible.

Resolved

Slow job processing

Jobs are currently processing slower than usual, we're aware of the problem and are actively working on it.

Maintenance

Datashake maintenance

Our services will be unavailable for a few hours on Saturday the 2nd of September due to a scheduled maintenance.

This maintenance is essential to ensure the continued reliability and performance of our services.

We understand the importance of our services to your business, and we apologize for any inconvenience this may cause.

Thanks for your patience and understanding.

The Datashake team

Resolved

Job processing is paused, Web Scraper API offline

Update: All services are now back online, there is a small backlog of jobs so processing times may still be effected.

We experienced a major outage with our cloud service provider overnight. Most services are now back online, however our Web Scraper API is currently still down, and jobs are not being processed.

You can still submit jobs, and access dashboards. As soon as the issue is resolved we will begin processing jobs, and post a further update.

Resolved

Slow job processing for non Enterprise plans

Due to a high volume of requests, our shared job processing queue is currently backlogged and jobs are taking longer to process.

We are working to scale our infrastructure to clear the backlog.