Previous incidents
Slow jobs processing
Resolved Apr 30, 2026 at 3:18pm UTC
All services are back to normal processing speed and most of the backlog of requests has been processed. Thanks for your patience.
1 previous update
Slow jobs processing
Resolved Apr 28, 2026 at 2:56pm UTC
All services are now performing as normal and we went through most of the backlog of jobs pending.
2 previous updates
Services degraded
Resolved Apr 18, 2026 at 11:42pm UTC
The issue has now been resolved. Our team will continue to closely monitor and ensure any remaining queued requests are processed.
Thank you for your patience and understanding while we worked to resolve the issue.
1 previous update
Monitoring started - increasing number of pending jobs
Resolved Apr 14, 2026 at 5:22pm UTC
The root cause of the issue has been identified, and a fix was released earlier this afternoon. Services have returned to normal processing speeds, and we are currently monitoring . We are also working through the backlog of requests.
1 previous update
Slow job processing
Resolved Apr 9, 2026 at 1:44pm UTC
Service performance has remained stable throughout the day since the incident resolution. We are continuing to process the remaining backlog of requests and expect it to be cleared within the next few hours.
3 previous updates
Slow job processing
Resolved Mar 26, 2026 at 4:28pm UTC
The services are back to normal processing and we are currently going through the backlog of requests. Thanks for your patience.
1 previous update
Requests processing issues for Social Media API
Resolved Mar 25, 2026 at 10:52am UTC
The services are back to normal processing speed.
Thanks for your patience.
1 previous update
Slow Job Processing
Resolved Mar 19, 2026 at 2:59pm UTC
The services are back to normal processing speed and we are currently going through the backlog of requests. Thanks for your patience.
1 previous update
Services degraded
Resolved Mar 13, 2026 at 8:53am UTC
The issue has now been resolved. Our team will continue to closely monitor APIs performance and ensure any remaining queued requests are processed.
Thank you for your patience and understanding while we worked to resolve the issue.
1 previous update
Services degraded
Resolved Mar 10, 2026 at 12:29pm UTC
All identified issues were resolved over the weekend. All services have been operating normally and remain stable.
1 previous update
Slow job processing for Review Scraper API
Resolved Mar 3, 2026 at 9:58am UTC
All services are back to normal and we have now gone through most of the backlog of requests. If you need any assistance or have any questions, please feel free to reach out to support@datashake.com.
Thanks for your patience.
3 previous updates