Previous incidents
Slow processing for Review Scraper API
Resolved Nov 10, 2025 at 4:13pm UTC
We’re currently experiencing an issue affecting job processing speed. We are actively working on a fix and will share updates as soon as they’re available.
2 previous updates
Slow processing for Review Scraper API
Resolved Nov 3, 2025 at 1:18pm UTC
We have processed the majority of the backlog, and all systems are operating normally.
2 previous updates
Services degraded
Resolved Oct 21, 2025 at 9:29am UTC
Processing speeds have returned to normal.
We’re still seeing lower success rates for a few sources, which may affect the volume of pending and maintenance jobs for some accounts.
Our team is actively working to resolve this and will continue to provide updates as progress is made.
2 previous updates
Slow job processing
Resolved Oct 15, 2025 at 3:21pm UTC
Fixes were released throughout the day, and processing times, as well as the various queues, have returned to normal levels. We will continue to monitor the situation.
1 previous update
Slow job processing
Resolved Oct 14, 2025 at 9:27am UTC
Job processing performance is still stable, and most of the backlog has been cleared. We will continue to monitor the system.
2 previous updates
Location Search API with low success rate
Resolved Oct 1, 2025 at 11:25am UTC
The success rate for the Location Search API is back up. Jobs processing should be working as usual and we are monitoring performance to ensure stability.
1 previous update
Location Search API currently down
Resolved Sep 5, 2025 at 2:22pm UTC
The Location Search API has been performing consistently for the past few hours, so we’re closing this incident. If you experience any issues or need support, don’t hesitate to contact us at support@datashake.com.
2 previous updates