Previous incidents

Processing speeds have returned to normal.

We’re still seeing lower success rates for a few sources, which may affect the volume of pending and maintenance jobs for some accounts.

Our team is actively working to resolve this and will continue to provide updates as progress is made.

Fixes were released throughout the day, and processing times, as well as the various queues, have returned to normal levels. We will continue to monitor the situation.

Job processing performance is still stable, and most of the backlog has been cleared. We will continue to monitor the system.

The success rate for the Location Search API is back up. Jobs processing should be working as usual and we are monitoring performance to ensure stability.

The Location Search API has been performing consistently for the past few hours, so we’re closing this incident. If you experience any issues or need support, don’t hesitate to contact us at support@datashake.com.

Most of the backlog has now been processed and we are back to normal processing time.

Job processing has returned to normal. We are continuing to monitor performance and address issues with a few remaining sources. Thank you for your patience.