Maintenance

Review Scraper API migration

The migration of the remaining of our customer base to our latest version of the Review Scraper API will take place on Saturday the 7th of June at 7am CET.

No action is required and we will be monitoring performance.

Degraded

Google review collection disruption

We are currently experiencing issues collecting reviews from Google due to recent changes made on their end. This disruption is also impacting functionality related to the Location Search API.

Our team is actively investigating and working toward a resolution. We will keep you updated as we make progress.

Thank you for your patience and understanding.

Resolved

Services are currently degraded

Jobs have been processing slower than usual. Fixes have been deployed and we are working through the backlog, while monitoring the queue

Degraded

Large volume of jobs pending

We had an increased volume of jobs pending. A fix has been released and we are now going through the backlog of requests. We will update you when all is back to normal. Thanks for your patience

Downtime

Hub services and AI reports down

We are currently experiencing issues loading and processing Hub jobs and powering our AI reports. We are actively working on a resolution and will keep you updated.