Previous incidents

October 2024
Oct 31, 2024
1 incident

Location Search API is currently down

Downtime

Resolved Oct 31 at 03:33pm GMT-1

All services are now online, and job processing has returned to normal. We'll continue to monitor performance. Thank you for your patience and understanding.

2 previous updates
September 2024
Sep 20, 2024
1 incident

Slow job processing

Downtime

Resolved Sep 20 at 07:45pm GMT+0

All services are now online, and job processing has returned to normal. We'll continue to monitor performance throughout the weekend. Thank you for your patience and understanding.

4 previous updates
Sep 05, 2024
1 incident

Services back online - backlog processing

Degraded

Resolved Sep 10 at 11:20am GMT+0

All the services are back online and the backlog has been processed.

4 previous updates
August 2024
Aug 28, 2024
1 incident

Slow jobs processing

Resolved Aug 28 at 09:40am GMT+0

Jobs are currently processing slower than usual creating a backlog of requests. We're aware of the problem and are actively working on it.