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Degraded

Services back online - backlog processing

Sep 5, 2024 at 10:11am UTC
Affected services
app.datashake.com

Resolved
Sep 10, 2024 at 11:20am UTC

All the services are back online and the backlog has been processed.

Updated
Sep 9, 2024 at 12:32pm UTC

All services are back up. We are currently going though the backlog of requests

Updated
Sep 9, 2024 at 8:14am UTC

The team has been working diligently to resolve an issue that arose over the weekend. Unfortunately, the fix is taking longer than anticipated. As a result, our services are currently down, and jobs are not being processed.

However, you can still submit jobs and access dashboards. Once the issue is resolved, job processing will resume.

We understand the impact this downtime has on you and your customers, and we are making every effort to restore all systems as quickly as possible.

Updated
Sep 8, 2024 at 7:23am UTC

The team is actively working to restore the system to normal speed and clear the backlog. Some fixes will be deployed throughout the day, which may cause brief periods of downtime.

Created
Sep 5, 2024 at 10:11am UTC

Jobs are currently processing slower than usual creating a backlog of requests. We're aware of the problem and are actively working on it.