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Downtime

Slow job processing

Sep 20 at 09:57am GMT+0
Affected services
app.datashake.com
reviewindexapi.datashake.com

Resolved
Sep 20 at 07:45pm GMT+0

All services are now online, and job processing has returned to normal. We'll continue to monitor performance throughout the weekend. Thank you for your patience and understanding.

Updated
Sep 20 at 05:36pm GMT+0

The issue impacting the speed at which we are processing jobs has now been resolved. We are making our way through the backlog and will post another update once all is back to normal.

Updated
Sep 20 at 01:04pm GMT+0

Our processing speed remains slower than usual. We are working diligently to resolve this issue, clear the backlog, and restore all services to our usual standards as quickly as possible.

Updated
Sep 20 at 11:03am GMT+0

Services are back online and jobs processing should resume. We are going through some backlog of requests but should be back to normal shortly

Created
Sep 20 at 09:57am GMT+0

Our services are currently down. Our team is actively investigating the incident and will update you as soon as possible.