Previous incidents
Slow job processing
Resolved Mar 26, 2026 at 4:28pm UTC
The services are back to normal processing and we are currently going through the backlog of requests. Thanks for your patience.
1 previous update
Requests processing issues for Social Media API
Resolved Mar 25, 2026 at 10:52am UTC
The services are back to normal processing speed.
Thanks for your patience.
1 previous update
Slow Job Processing
Resolved Mar 19, 2026 at 2:59pm UTC
The services are back to normal processing speed and we are currently going through the backlog of requests. Thanks for your patience.
1 previous update
Services degraded
Resolved Mar 13, 2026 at 8:53am UTC
The issue has now been resolved. Our team will continue to closely monitor APIs performance and ensure any remaining queued requests are processed.
Thank you for your patience and understanding while we worked to resolve the issue.
1 previous update
Services degraded
Resolved Mar 10, 2026 at 12:29pm UTC
All identified issues were resolved over the weekend. All services have been operating normally and remain stable.
1 previous update
Slow job processing for Review Scraper API
Resolved Mar 3, 2026 at 9:58am UTC
All services are back to normal and we have now gone through most of the backlog of requests. If you need any assistance or have any questions, please feel free to reach out to support@datashake.com.
Thanks for your patience.
3 previous updates
Errors when submitting jobs
Resolved Feb 20, 2026 at 7:28am UTC
The team identified and resolved the issues affecting job submissions.
We will continue to monitor the system to ensure stability while working through the backlog of requests.
1 previous update
Services Down
Resolved Feb 4, 2026 at 6:52am UTC
Processing speeds have returned to normal, and we are now working through the backlog of requests.
1 previous update