Incidents | Datashake Incidents reported on status page for Datashake https://status.datashake.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0edad29e7a0fd233485f36a82579040d.png Incidents | Datashake https://status.datashake.com/ en Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 05:30:00 -0000 https://status.datashake.com/incident/706584#fb1cc54a1e101ffb8f693ea07e54e87853b06ba78156afaea5240f826be2f13c Maintenance completed Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 05:30:00 -0000 https://status.datashake.com/incident/706584#fb1cc54a1e101ffb8f693ea07e54e87853b06ba78156afaea5240f826be2f13c Maintenance completed Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 05:30:00 -0000 https://status.datashake.com/incident/706584#fb1cc54a1e101ffb8f693ea07e54e87853b06ba78156afaea5240f826be2f13c Maintenance completed Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 05:30:00 -0000 https://status.datashake.com/incident/706584#fb1cc54a1e101ffb8f693ea07e54e87853b06ba78156afaea5240f826be2f13c Maintenance completed Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 04:00:41 -0000 https://status.datashake.com/incident/706584#7d5879ad1b02a0b12a44c0ee7c7227e425505bf1b1dbc37237dea1bbba2fd473 On Saturday the 16th of August we will be running some maintenance work to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 04:00:41 -0000 https://status.datashake.com/incident/706584#7d5879ad1b02a0b12a44c0ee7c7227e425505bf1b1dbc37237dea1bbba2fd473 On Saturday the 16th of August we will be running some maintenance work to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 04:00:41 -0000 https://status.datashake.com/incident/706584#7d5879ad1b02a0b12a44c0ee7c7227e425505bf1b1dbc37237dea1bbba2fd473 On Saturday the 16th of August we will be running some maintenance work to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming maintenance work https://status.datashake.com/incident/706584 Sat, 16 Aug 2025 04:00:41 -0000 https://status.datashake.com/incident/706584#7d5879ad1b02a0b12a44c0ee7c7227e425505bf1b1dbc37237dea1bbba2fd473 On Saturday the 16th of August we will be running some maintenance work to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Slow job processing https://status.datashake.com/incident/706032 Thu, 14 Aug 2025 13:55:00 -0000 https://status.datashake.com/incident/706032#14f7823fe8ada4d3b35d0356647f20595c1a0822a0ec5009185fab7c20842d0a Most of the backlog has now been processed and we are back to normal processing time. Slow job processing https://status.datashake.com/incident/706032 Thu, 14 Aug 2025 13:55:00 -0000 https://status.datashake.com/incident/706032#14f7823fe8ada4d3b35d0356647f20595c1a0822a0ec5009185fab7c20842d0a Most of the backlog has now been processed and we are back to normal processing time. Slow job processing https://status.datashake.com/incident/706032 Thu, 14 Aug 2025 13:55:00 -0000 https://status.datashake.com/incident/706032#14f7823fe8ada4d3b35d0356647f20595c1a0822a0ec5009185fab7c20842d0a Most of the backlog has now been processed and we are back to normal processing time. Slow job processing https://status.datashake.com/incident/706032 Thu, 14 Aug 2025 12:21:00 -0000 https://status.datashake.com/incident/706032#c3d6285ef393ec68a493785ce3e41bc73232acc14228ea564110c260718e1b58 We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. A fix has been released, and we are now monitoring the situation while focusing on clearing the backlog of requests. Slow job processing https://status.datashake.com/incident/706032 Thu, 14 Aug 2025 12:21:00 -0000 https://status.datashake.com/incident/706032#c3d6285ef393ec68a493785ce3e41bc73232acc14228ea564110c260718e1b58 We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. A fix has been released, and we are now monitoring the situation while focusing on clearing the backlog of requests. Slow job processing https://status.datashake.com/incident/706032 Thu, 14 Aug 2025 12:21:00 -0000 https://status.datashake.com/incident/706032#c3d6285ef393ec68a493785ce3e41bc73232acc14228ea564110c260718e1b58 We are currently experiencing slow job processing, which has caused an increase in the pending jobs queue. A fix has been released, and we are now monitoring the situation while focusing on clearing the backlog of requests. Slow job processing https://status.datashake.com/incident/704175 Mon, 11 Aug 2025 12:43:00 -0000 https://status.datashake.com/incident/704175#f4342a9dd82b1e531a1508c34f307c083c15ea69d02280d4a5da4cb87c71ec55 Job processing has returned to normal. We are continuing to monitor performance and address issues with a few remaining sources. Thank you for your patience. Slow job processing https://status.datashake.com/incident/704175 Mon, 11 Aug 2025 12:43:00 -0000 https://status.datashake.com/incident/704175#f4342a9dd82b1e531a1508c34f307c083c15ea69d02280d4a5da4cb87c71ec55 Job processing has returned to normal. We are continuing to monitor performance and address issues with a few remaining sources. Thank you for your patience. Slow job processing https://status.datashake.com/incident/704175 Mon, 11 Aug 2025 09:09:00 -0000 https://status.datashake.com/incident/704175#3c74ba3cd789fc585e335c9c73a6fbc7672789bb75b99adeae314b7c2170c401 We are currently experiencing delays in job processing due to some sources having a low success rate, which is creating a backlog. Our team is actively investigating and monitoring the situation, and we will provide an update as soon as possible. Slow job processing https://status.datashake.com/incident/704175 Mon, 11 Aug 2025 09:09:00 -0000 https://status.datashake.com/incident/704175#3c74ba3cd789fc585e335c9c73a6fbc7672789bb75b99adeae314b7c2170c401 We are currently experiencing delays in job processing due to some sources having a low success rate, which is creating a backlog. Our team is actively investigating and monitoring the situation, and we will provide an update as soon as possible. docs.datashake.com recovered https://status.datashake.com/ Sun, 03 Aug 2025 07:25:49 +0000 https://status.datashake.com/#62a081b8d44fb86e14d2ab24d93c4175383243218c9c04daca63a2678d2c37e0 docs.datashake.com recovered datashake.com recovered https://status.datashake.com/ Sun, 03 Aug 2025 07:25:19 +0000 https://status.datashake.com/#3cdf310821add67a30d511a48d7eafea06862094bfdced8b87998174132a4bcc datashake.com recovered docs.datashake.com went down https://status.datashake.com/ Sun, 03 Aug 2025 07:16:52 +0000 https://status.datashake.com/#62a081b8d44fb86e14d2ab24d93c4175383243218c9c04daca63a2678d2c37e0 docs.datashake.com went down datashake.com went down https://status.datashake.com/ Sun, 03 Aug 2025 07:16:18 +0000 https://status.datashake.com/#3cdf310821add67a30d511a48d7eafea06862094bfdced8b87998174132a4bcc datashake.com went down Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:30:00 -0000 https://status.datashake.com/incident/642360#20a6e1bf687c77a45d6aa330a88a296aba2b066115b05d7be6e8d079ca8e894e Maintenance completed Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:30:00 -0000 https://status.datashake.com/incident/642360#20a6e1bf687c77a45d6aa330a88a296aba2b066115b05d7be6e8d079ca8e894e Maintenance completed Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:30:00 -0000 https://status.datashake.com/incident/642360#20a6e1bf687c77a45d6aa330a88a296aba2b066115b05d7be6e8d079ca8e894e Maintenance completed Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:00:00 -0000 https://status.datashake.com/incident/642360#d150b08002cb4e2a66ef9f70773c55808370d8660d1c074adebacc518b2444fe Maintenance work will soon take place on the Review Scraper API to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:00:00 -0000 https://status.datashake.com/incident/642360#d150b08002cb4e2a66ef9f70773c55808370d8660d1c074adebacc518b2444fe Maintenance work will soon take place on the Review Scraper API to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:00:00 -0000 https://status.datashake.com/incident/642360#d150b08002cb4e2a66ef9f70773c55808370d8660d1c074adebacc518b2444fe Maintenance work will soon take place on the Review Scraper API to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:00:00 -0000 https://status.datashake.com/incident/642360#d150b08002cb4e2a66ef9f70773c55808370d8660d1c074adebacc518b2444fe Maintenance work will soon take place on the Review Scraper API to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:00:00 -0000 https://status.datashake.com/incident/642360#d150b08002cb4e2a66ef9f70773c55808370d8660d1c074adebacc518b2444fe Maintenance work will soon take place on the Review Scraper API to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Upcoming Review Scraper API maintenance https://status.datashake.com/incident/642360 Tue, 29 Jul 2025 09:00:00 -0000 https://status.datashake.com/incident/642360#d150b08002cb4e2a66ef9f70773c55808370d8660d1c074adebacc518b2444fe Maintenance work will soon take place on the Review Scraper API to help ensure the long-term stability of our infrastructure. During this time, the API will continue accepting new jobs. Any jobs with a "Pending" status at the start of the maintenance will be automatically re-synced once the work is complete. All other jobs are expected to run as normal but might take a little bit longer to process. Thank you for your understanding. If you have any questions, feel free to reach out. Services down https://status.datashake.com/incident/626127 Sun, 27 Jul 2025 06:41:00 -0000 https://status.datashake.com/incident/626127#33a9e11a24933b7c1bb842b2adf3c738d3cfe25a18ac371d4162f0b95b69c1cb All of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services down https://status.datashake.com/incident/626127 Sun, 27 Jul 2025 06:41:00 -0000 https://status.datashake.com/incident/626127#33a9e11a24933b7c1bb842b2adf3c738d3cfe25a18ac371d4162f0b95b69c1cb All of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services down https://status.datashake.com/incident/626127 Sun, 27 Jul 2025 06:41:00 -0000 https://status.datashake.com/incident/626127#33a9e11a24933b7c1bb842b2adf3c738d3cfe25a18ac371d4162f0b95b69c1cb All of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services down https://status.datashake.com/incident/626127 Sun, 27 Jul 2025 06:41:00 -0000 https://status.datashake.com/incident/626127#33a9e11a24933b7c1bb842b2adf3c738d3cfe25a18ac371d4162f0b95b69c1cb All of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services down https://status.datashake.com/incident/626127 Sun, 27 Jul 2025 06:41:00 -0000 https://status.datashake.com/incident/626127#33a9e11a24933b7c1bb842b2adf3c738d3cfe25a18ac371d4162f0b95b69c1cb All of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 10:45:00 -0000 https://status.datashake.com/incident/626127#7e5ed36ef5e61551466a699d2e75b3c5467f3f3cd3a1de7c6f320f4799e6f76b Services are back up and we are currently going through the backlog of requests, which will take some time. We will let you know once we are back to normal Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 10:45:00 -0000 https://status.datashake.com/incident/626127#7e5ed36ef5e61551466a699d2e75b3c5467f3f3cd3a1de7c6f320f4799e6f76b Services are back up and we are currently going through the backlog of requests, which will take some time. We will let you know once we are back to normal Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 10:45:00 -0000 https://status.datashake.com/incident/626127#7e5ed36ef5e61551466a699d2e75b3c5467f3f3cd3a1de7c6f320f4799e6f76b Services are back up and we are currently going through the backlog of requests, which will take some time. We will let you know once we are back to normal Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 10:45:00 -0000 https://status.datashake.com/incident/626127#7e5ed36ef5e61551466a699d2e75b3c5467f3f3cd3a1de7c6f320f4799e6f76b Services are back up and we are currently going through the backlog of requests, which will take some time. We will let you know once we are back to normal Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 10:45:00 -0000 https://status.datashake.com/incident/626127#7e5ed36ef5e61551466a699d2e75b3c5467f3f3cd3a1de7c6f320f4799e6f76b Services are back up and we are currently going through the backlog of requests, which will take some time. We will let you know once we are back to normal Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 09:51:00 -0000 https://status.datashake.com/incident/626127#90f1a4b19bc3cdb18893593104b1943033c3a86cdde5993ba036cc845b512ae1 We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 09:51:00 -0000 https://status.datashake.com/incident/626127#90f1a4b19bc3cdb18893593104b1943033c3a86cdde5993ba036cc845b512ae1 We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 09:51:00 -0000 https://status.datashake.com/incident/626127#90f1a4b19bc3cdb18893593104b1943033c3a86cdde5993ba036cc845b512ae1 We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 09:51:00 -0000 https://status.datashake.com/incident/626127#90f1a4b19bc3cdb18893593104b1943033c3a86cdde5993ba036cc845b512ae1 We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Services down https://status.datashake.com/incident/626127 Sat, 26 Jul 2025 09:51:00 -0000 https://status.datashake.com/incident/626127#90f1a4b19bc3cdb18893593104b1943033c3a86cdde5993ba036cc845b512ae1 We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Slow jobs processing https://status.datashake.com/incident/625022 Thu, 24 Jul 2025 12:24:00 -0000 https://status.datashake.com/incident/625022#df7db949181735057f83c92b7e94de7bde764b52f9c1e503d1cb8be262bba53c We’re happy to let you know that we are now back to normal processing speed. Slow jobs processing https://status.datashake.com/incident/625022 Thu, 24 Jul 2025 12:24:00 -0000 https://status.datashake.com/incident/625022#df7db949181735057f83c92b7e94de7bde764b52f9c1e503d1cb8be262bba53c We’re happy to let you know that we are now back to normal processing speed. Slow jobs processing https://status.datashake.com/incident/625022 Thu, 24 Jul 2025 08:01:00 -0000 https://status.datashake.com/incident/625022#af8d67aa7702c190f656dca3a3937914184b2a70181b5430cc531cdd396c95a4 We are currently experience slow jobs processing. We are working on it and will keep you updated and notify you once everything is back to normal. Slow jobs processing https://status.datashake.com/incident/625022 Thu, 24 Jul 2025 08:01:00 -0000 https://status.datashake.com/incident/625022#af8d67aa7702c190f656dca3a3937914184b2a70181b5430cc531cdd396c95a4 We are currently experience slow jobs processing. We are working on it and will keep you updated and notify you once everything is back to normal. Services are down https://status.datashake.com/incident/619393 Tue, 15 Jul 2025 15:26:00 -0000 https://status.datashake.com/incident/619393#a4625fa3236046a34f0f68047b78a92b48d3ba43560926dcef2e37a38c5e8e5f Most of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services are down https://status.datashake.com/incident/619393 Tue, 15 Jul 2025 15:26:00 -0000 https://status.datashake.com/incident/619393#a4625fa3236046a34f0f68047b78a92b48d3ba43560926dcef2e37a38c5e8e5f Most of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services are down https://status.datashake.com/incident/619393 Tue, 15 Jul 2025 15:26:00 -0000 https://status.datashake.com/incident/619393#a4625fa3236046a34f0f68047b78a92b48d3ba43560926dcef2e37a38c5e8e5f Most of the backlog has been processed and we are now back to normal level in terms of jobs to be processed. Thanks for your patience and understanding Services are down https://status.datashake.com/incident/619393 Mon, 14 Jul 2025 18:04:00 -0000 https://status.datashake.com/incident/619393#793581a8e3f692fdcd76eb0003b55335ede60a9f8ef3f7bc84f8489ad40f65d9 Services are back up and we are currently going through the backlog of requests. We will let you know once we are back to normal Services are down https://status.datashake.com/incident/619393 Mon, 14 Jul 2025 18:04:00 -0000 https://status.datashake.com/incident/619393#793581a8e3f692fdcd76eb0003b55335ede60a9f8ef3f7bc84f8489ad40f65d9 Services are back up and we are currently going through the backlog of requests. We will let you know once we are back to normal Services are down https://status.datashake.com/incident/619393 Mon, 14 Jul 2025 18:04:00 -0000 https://status.datashake.com/incident/619393#793581a8e3f692fdcd76eb0003b55335ede60a9f8ef3f7bc84f8489ad40f65d9 Services are back up and we are currently going through the backlog of requests. We will let you know once we are back to normal Services are down https://status.datashake.com/incident/619393 Mon, 14 Jul 2025 15:55:00 -0000 https://status.datashake.com/incident/619393#469a949c0820c4cd2a2d82c341db747772e11759753369efc8cd97b44da56def We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Services are down https://status.datashake.com/incident/619393 Mon, 14 Jul 2025 15:55:00 -0000 https://status.datashake.com/incident/619393#469a949c0820c4cd2a2d82c341db747772e11759753369efc8cd97b44da56def We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Services are down https://status.datashake.com/incident/619393 Mon, 14 Jul 2025 15:55:00 -0000 https://status.datashake.com/incident/619393#469a949c0820c4cd2a2d82c341db747772e11759753369efc8cd97b44da56def We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. app.datashake.com recovered https://status.datashake.com/ Fri, 04 Jul 2025 11:16:59 +0000 https://status.datashake.com/#53c3f1ad1c2c6dcf4cf650752ed0c3cfe314d9a0b92c07291deac6cb45edcc1a app.datashake.com recovered reviewscraper.datashake.com recovered https://status.datashake.com/ Fri, 04 Jul 2025 11:14:46 +0000 https://status.datashake.com/#28df9f0c3461adc24f2cb147bd9d960dd3a11962daa31b6cf580c3005e805a49 reviewscraper.datashake.com recovered reviewscraper.datashake.com went down https://status.datashake.com/ Fri, 04 Jul 2025 11:08:24 +0000 https://status.datashake.com/#28df9f0c3461adc24f2cb147bd9d960dd3a11962daa31b6cf580c3005e805a49 reviewscraper.datashake.com went down app.datashake.com went down https://status.datashake.com/ Fri, 04 Jul 2025 11:06:53 +0000 https://status.datashake.com/#53c3f1ad1c2c6dcf4cf650752ed0c3cfe314d9a0b92c07291deac6cb45edcc1a app.datashake.com went down help.datashake.com recovered https://status.datashake.com/ Sat, 07 Jun 2025 14:04:38 +0000 https://status.datashake.com/#318113963fc33275e60b07ee38cc388c679d46ddeb8c95f5f5a3b48bddab4be2 help.datashake.com recovered help.datashake.com went down https://status.datashake.com/ Sat, 07 Jun 2025 13:34:42 +0000 https://status.datashake.com/#318113963fc33275e60b07ee38cc388c679d46ddeb8c95f5f5a3b48bddab4be2 help.datashake.com went down Review Scraper API migration https://status.datashake.com/incident/598187 Sat, 07 Jun 2025 05:30:12 -0000 https://status.datashake.com/incident/598187#838c4c50b110daa697206234fa7e9173666da1071f00a12cf4c1d0476a934c36 Maintenance completed Review Scraper API migration https://status.datashake.com/incident/598187 Sat, 07 Jun 2025 05:30:12 -0000 https://status.datashake.com/incident/598187#838c4c50b110daa697206234fa7e9173666da1071f00a12cf4c1d0476a934c36 Maintenance completed Review Scraper API migration https://status.datashake.com/incident/598187 Sat, 07 Jun 2025 05:00:12 -0000 https://status.datashake.com/incident/598187#f69a47bd39b634a56e1a7b5b3571c28ca6673d1bb1bdc7bd6bc84560b3ef6380 The migration of the remaining of our customer base to our latest version of the Review Scraper API will take place on Saturday the 7th of June at 7am CET. No action is required and we will be monitoring performance. Please reach out to support@datashake.com for any questions. Review Scraper API migration https://status.datashake.com/incident/598187 Sat, 07 Jun 2025 05:00:12 -0000 https://status.datashake.com/incident/598187#f69a47bd39b634a56e1a7b5b3571c28ca6673d1bb1bdc7bd6bc84560b3ef6380 The migration of the remaining of our customer base to our latest version of the Review Scraper API will take place on Saturday the 7th of June at 7am CET. No action is required and we will be monitoring performance. Please reach out to support@datashake.com for any questions. Review Scraper API migration https://status.datashake.com/incident/598187 Sat, 07 Jun 2025 05:00:12 -0000 https://status.datashake.com/incident/598187#f69a47bd39b634a56e1a7b5b3571c28ca6673d1bb1bdc7bd6bc84560b3ef6380 The migration of the remaining of our customer base to our latest version of the Review Scraper API will take place on Saturday the 7th of June at 7am CET. No action is required and we will be monitoring performance. Please reach out to support@datashake.com for any questions. Review Scraper API migration https://status.datashake.com/incident/598187 Sat, 07 Jun 2025 05:00:12 -0000 https://status.datashake.com/incident/598187#f69a47bd39b634a56e1a7b5b3571c28ca6673d1bb1bdc7bd6bc84560b3ef6380 The migration of the remaining of our customer base to our latest version of the Review Scraper API will take place on Saturday the 7th of June at 7am CET. No action is required and we will be monitoring performance. Please reach out to support@datashake.com for any questions. app.datashake.com recovered https://status.datashake.com/ Sat, 07 Jun 2025 04:50:17 +0000 https://status.datashake.com/#05ca27ce0367c7c8dc4f4e5a330a2383a2681be846d3dab8c48267dd0599c4f8 app.datashake.com recovered app.datashake.com went down https://status.datashake.com/ Sat, 07 Jun 2025 04:42:06 +0000 https://status.datashake.com/#05ca27ce0367c7c8dc4f4e5a330a2383a2681be846d3dab8c48267dd0599c4f8 app.datashake.com went down Google review collection disruption https://status.datashake.com/incident/583463 Sat, 31 May 2025 07:22:00 -0000 https://status.datashake.com/incident/583463#8fe5063b5e4a2c9710bf4404b909ee4a70b3adca04869bd1a056ee8d93753d22 We have successfully cleared the backlog of requests, and services have returned to normal operations. Please note that a few sources are still experiencing lower success rates or issues. These issues are unrelated to the recent incident, and our team is working to resolve them. Thank you for your patience and understanding throughout this process. Google review collection disruption https://status.datashake.com/incident/583463 Sat, 31 May 2025 07:22:00 -0000 https://status.datashake.com/incident/583463#8fe5063b5e4a2c9710bf4404b909ee4a70b3adca04869bd1a056ee8d93753d22 We have successfully cleared the backlog of requests, and services have returned to normal operations. Please note that a few sources are still experiencing lower success rates or issues. These issues are unrelated to the recent incident, and our team is working to resolve them. Thank you for your patience and understanding throughout this process. Google review collection disruption https://status.datashake.com/incident/583463 Sat, 31 May 2025 07:22:00 -0000 https://status.datashake.com/incident/583463#8fe5063b5e4a2c9710bf4404b909ee4a70b3adca04869bd1a056ee8d93753d22 We have successfully cleared the backlog of requests, and services have returned to normal operations. Please note that a few sources are still experiencing lower success rates or issues. These issues are unrelated to the recent incident, and our team is working to resolve them. Thank you for your patience and understanding throughout this process. Google review collection disruption https://status.datashake.com/incident/583463 Sat, 31 May 2025 07:22:00 -0000 https://status.datashake.com/incident/583463#8fe5063b5e4a2c9710bf4404b909ee4a70b3adca04869bd1a056ee8d93753d22 We have successfully cleared the backlog of requests, and services have returned to normal operations. Please note that a few sources are still experiencing lower success rates or issues. These issues are unrelated to the recent incident, and our team is working to resolve them. Thank you for your patience and understanding throughout this process. Google review collection disruption https://status.datashake.com/incident/583463 Sat, 31 May 2025 07:22:00 -0000 https://status.datashake.com/incident/583463#8fe5063b5e4a2c9710bf4404b909ee4a70b3adca04869bd1a056ee8d93753d22 We have successfully cleared the backlog of requests, and services have returned to normal operations. Please note that a few sources are still experiencing lower success rates or issues. These issues are unrelated to the recent incident, and our team is working to resolve them. Thank you for your patience and understanding throughout this process. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 14:03:00 -0000 https://status.datashake.com/incident/583463#872c4da1361828c46a121cc4e79c74e0d7e09c75d084267d571b9e944e0d713c All services are now back online, and we are actively working through the backlog of requests. We’re closely monitoring success rates and making adjustments as needed to ensure stable performance. While all sources are currently processing requests, a few are still experiencing issues that are unrelated to the initial incident. Our team is continuing to investigate and resolve these, alongside monitoring overall system performance. We’ll provide another update once the backlog has been fully cleared. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 14:03:00 -0000 https://status.datashake.com/incident/583463#872c4da1361828c46a121cc4e79c74e0d7e09c75d084267d571b9e944e0d713c All services are now back online, and we are actively working through the backlog of requests. We’re closely monitoring success rates and making adjustments as needed to ensure stable performance. While all sources are currently processing requests, a few are still experiencing issues that are unrelated to the initial incident. Our team is continuing to investigate and resolve these, alongside monitoring overall system performance. We’ll provide another update once the backlog has been fully cleared. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 14:03:00 -0000 https://status.datashake.com/incident/583463#872c4da1361828c46a121cc4e79c74e0d7e09c75d084267d571b9e944e0d713c All services are now back online, and we are actively working through the backlog of requests. We’re closely monitoring success rates and making adjustments as needed to ensure stable performance. While all sources are currently processing requests, a few are still experiencing issues that are unrelated to the initial incident. Our team is continuing to investigate and resolve these, alongside monitoring overall system performance. We’ll provide another update once the backlog has been fully cleared. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 14:03:00 -0000 https://status.datashake.com/incident/583463#872c4da1361828c46a121cc4e79c74e0d7e09c75d084267d571b9e944e0d713c All services are now back online, and we are actively working through the backlog of requests. We’re closely monitoring success rates and making adjustments as needed to ensure stable performance. While all sources are currently processing requests, a few are still experiencing issues that are unrelated to the initial incident. Our team is continuing to investigate and resolve these, alongside monitoring overall system performance. We’ll provide another update once the backlog has been fully cleared. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 14:03:00 -0000 https://status.datashake.com/incident/583463#872c4da1361828c46a121cc4e79c74e0d7e09c75d084267d571b9e944e0d713c All services are now back online, and we are actively working through the backlog of requests. We’re closely monitoring success rates and making adjustments as needed to ensure stable performance. While all sources are currently processing requests, a few are still experiencing issues that are unrelated to the initial incident. Our team is continuing to investigate and resolve these, alongside monitoring overall system performance. We’ll provide another update once the backlog has been fully cleared. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 06:07:00 -0000 https://status.datashake.com/incident/583463#6ea42b16fb2666483c08d2bfcbd898bee44576f3fe50c2d246746eee82660734 Our team has been working diligently over the past 24 hours to restore full service. While systems are back up and running, we’re still in the process of stabilizing performance. We are now processing again, but not yet at our usual levels for some sources. Resolving these remaining issues and clearing the backlog of requests are our top priorities today. We’ll continue to keep you informed as we make further progress. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 06:07:00 -0000 https://status.datashake.com/incident/583463#6ea42b16fb2666483c08d2bfcbd898bee44576f3fe50c2d246746eee82660734 Our team has been working diligently over the past 24 hours to restore full service. While systems are back up and running, we’re still in the process of stabilizing performance. We are now processing again, but not yet at our usual levels for some sources. Resolving these remaining issues and clearing the backlog of requests are our top priorities today. We’ll continue to keep you informed as we make further progress. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 06:07:00 -0000 https://status.datashake.com/incident/583463#6ea42b16fb2666483c08d2bfcbd898bee44576f3fe50c2d246746eee82660734 Our team has been working diligently over the past 24 hours to restore full service. While systems are back up and running, we’re still in the process of stabilizing performance. We are now processing again, but not yet at our usual levels for some sources. Resolving these remaining issues and clearing the backlog of requests are our top priorities today. We’ll continue to keep you informed as we make further progress. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 06:07:00 -0000 https://status.datashake.com/incident/583463#6ea42b16fb2666483c08d2bfcbd898bee44576f3fe50c2d246746eee82660734 Our team has been working diligently over the past 24 hours to restore full service. While systems are back up and running, we’re still in the process of stabilizing performance. We are now processing again, but not yet at our usual levels for some sources. Resolving these remaining issues and clearing the backlog of requests are our top priorities today. We’ll continue to keep you informed as we make further progress. Google review collection disruption https://status.datashake.com/incident/583463 Fri, 30 May 2025 06:07:00 -0000 https://status.datashake.com/incident/583463#6ea42b16fb2666483c08d2bfcbd898bee44576f3fe50c2d246746eee82660734 Our team has been working diligently over the past 24 hours to restore full service. While systems are back up and running, we’re still in the process of stabilizing performance. We are now processing again, but not yet at our usual levels for some sources. Resolving these remaining issues and clearing the backlog of requests are our top priorities today. We’ll continue to keep you informed as we make further progress. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 14:34:00 -0000 https://status.datashake.com/incident/583463#f22fc031e4786bf33e3a4b73ae8b3162d0f94fbb37168675f845d67d1967c52f We are currently experiencing a broader service degradation that is now affecting all review sources. This includes disruptions in data collection and performance across multiple services, including the Location Search API and Hub. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We understand the impact this may have and will continue to provide updates as we make progress. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 14:34:00 -0000 https://status.datashake.com/incident/583463#f22fc031e4786bf33e3a4b73ae8b3162d0f94fbb37168675f845d67d1967c52f We are currently experiencing a broader service degradation that is now affecting all review sources. This includes disruptions in data collection and performance across multiple services, including the Location Search API and Hub. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We understand the impact this may have and will continue to provide updates as we make progress. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 14:34:00 -0000 https://status.datashake.com/incident/583463#f22fc031e4786bf33e3a4b73ae8b3162d0f94fbb37168675f845d67d1967c52f We are currently experiencing a broader service degradation that is now affecting all review sources. This includes disruptions in data collection and performance across multiple services, including the Location Search API and Hub. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We understand the impact this may have and will continue to provide updates as we make progress. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 14:34:00 -0000 https://status.datashake.com/incident/583463#f22fc031e4786bf33e3a4b73ae8b3162d0f94fbb37168675f845d67d1967c52f We are currently experiencing a broader service degradation that is now affecting all review sources. This includes disruptions in data collection and performance across multiple services, including the Location Search API and Hub. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We understand the impact this may have and will continue to provide updates as we make progress. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 14:34:00 -0000 https://status.datashake.com/incident/583463#f22fc031e4786bf33e3a4b73ae8b3162d0f94fbb37168675f845d67d1967c52f We are currently experiencing a broader service degradation that is now affecting all review sources. This includes disruptions in data collection and performance across multiple services, including the Location Search API and Hub. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We understand the impact this may have and will continue to provide updates as we make progress. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 10:08:00 -0000 https://status.datashake.com/incident/583463#a40b48c7d3a0e34d575e4c465304a1b5ee52dc157e76d1a25476b63e836789d7 We are currently experiencing issues collecting reviews from Google due to recent changes made on their end. This disruption is also impacting functionality related to the Location Search API. Our team is actively investigating and working toward a resolution. We will keep you updated as we make progress. Thank you for your patience and understanding. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 10:08:00 -0000 https://status.datashake.com/incident/583463#a40b48c7d3a0e34d575e4c465304a1b5ee52dc157e76d1a25476b63e836789d7 We are currently experiencing issues collecting reviews from Google due to recent changes made on their end. This disruption is also impacting functionality related to the Location Search API. Our team is actively investigating and working toward a resolution. We will keep you updated as we make progress. Thank you for your patience and understanding. Google review collection disruption https://status.datashake.com/incident/583463 Thu, 29 May 2025 10:08:00 -0000 https://status.datashake.com/incident/583463#a40b48c7d3a0e34d575e4c465304a1b5ee52dc157e76d1a25476b63e836789d7 We are currently experiencing issues collecting reviews from Google due to recent changes made on their end. This disruption is also impacting functionality related to the Location Search API. Our team is actively investigating and working toward a resolution. We will keep you updated as we make progress. Thank you for your patience and understanding. Services are currently degraded https://status.datashake.com/incident/580189 Mon, 26 May 2025 09:16:00 -0000 https://status.datashake.com/incident/580189#1325423433933aabda3a7b1514aca043f3d517cb98e0b8a13ed6348a3ad98c34 Jobs have been processing slower than usual. Fixes have been deployed and we are working through the backlog, while monitoring the queue Services are currently degraded https://status.datashake.com/incident/580189 Mon, 26 May 2025 09:16:00 -0000 https://status.datashake.com/incident/580189#1325423433933aabda3a7b1514aca043f3d517cb98e0b8a13ed6348a3ad98c34 Jobs have been processing slower than usual. Fixes have been deployed and we are working through the backlog, while monitoring the queue Services are currently degraded https://status.datashake.com/incident/580189 Mon, 26 May 2025 09:16:00 -0000 https://status.datashake.com/incident/580189#1325423433933aabda3a7b1514aca043f3d517cb98e0b8a13ed6348a3ad98c34 Jobs have been processing slower than usual. Fixes have been deployed and we are working through the backlog, while monitoring the queue Services are currently degraded https://status.datashake.com/incident/580189 Mon, 26 May 2025 09:16:00 -0000 https://status.datashake.com/incident/580189#1325423433933aabda3a7b1514aca043f3d517cb98e0b8a13ed6348a3ad98c34 Jobs have been processing slower than usual. Fixes have been deployed and we are working through the backlog, while monitoring the queue Large volume of jobs pending https://status.datashake.com/incident/561993 Tue, 13 May 2025 09:43:00 -0000 https://status.datashake.com/incident/561993#5e3eccd536f136e551361380e078407d9c624ac5514149c8b26e0f6802b3ac37 The queue of pending requests has returned to normal levels. We’ll continue to monitor the situation closely. Large volume of jobs pending https://status.datashake.com/incident/561993 Tue, 13 May 2025 07:17:00 -0000 https://status.datashake.com/incident/561993#bc3b3f5d482ace2e28b98ce324af4a26b4bcf251dd19449b2e45dc85bd620a38 We had an increased volume of jobs pending. A fix has been released and we are now going through the backlog of requests. We will update you when all is back to normal. Thanks for your patience Hub services and AI reports down https://status.datashake.com/incident/538812 Thu, 03 Apr 2025 07:21:00 -0000 https://status.datashake.com/incident/538812#301fd9c5cd5e807dfb43c2772f1b771401104788d43db8d57d7a01b98480f695 The issue has been resolved, and all services are operating normally. We will continue to monitor performance throughout the day to ensure stability. Hub services and AI reports down https://status.datashake.com/incident/538812 Wed, 02 Apr 2025 16:27:00 -0000 https://status.datashake.com/incident/538812#eade20579bacca801e3b23554dbca9200c4f9037086cc065a393b01880adc0c5 We are currently experiencing issues loading and processing Hub jobs and powering our AI reports. We are actively working on a resolution and will keep you updated. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 20:25:00 -0000 https://status.datashake.com/incident/518591#86c65c1518b784aead7db93eb4743455564d9942cd00db6bfc52377f074847bb All services have returned to normal, and we will continue monitoring performance in the coming days. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 20:25:00 -0000 https://status.datashake.com/incident/518591#86c65c1518b784aead7db93eb4743455564d9942cd00db6bfc52377f074847bb All services have returned to normal, and we will continue monitoring performance in the coming days. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 20:25:00 -0000 https://status.datashake.com/incident/518591#86c65c1518b784aead7db93eb4743455564d9942cd00db6bfc52377f074847bb All services have returned to normal, and we will continue monitoring performance in the coming days. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 20:25:00 -0000 https://status.datashake.com/incident/518591#86c65c1518b784aead7db93eb4743455564d9942cd00db6bfc52377f074847bb All services have returned to normal, and we will continue monitoring performance in the coming days. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 09:46:00 -0000 https://status.datashake.com/incident/518591#12cce8ef77968f0cd6193d001072dc2482eea8dec72f1adc9c7ac77ce1ef20c2 We have implemented a fix to restore normal processing. We are actively monitoring performance and working through the backlog of requests. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 09:46:00 -0000 https://status.datashake.com/incident/518591#12cce8ef77968f0cd6193d001072dc2482eea8dec72f1adc9c7ac77ce1ef20c2 We have implemented a fix to restore normal processing. We are actively monitoring performance and working through the backlog of requests. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 09:46:00 -0000 https://status.datashake.com/incident/518591#12cce8ef77968f0cd6193d001072dc2482eea8dec72f1adc9c7ac77ce1ef20c2 We have implemented a fix to restore normal processing. We are actively monitoring performance and working through the backlog of requests. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 09:46:00 -0000 https://status.datashake.com/incident/518591#12cce8ef77968f0cd6193d001072dc2482eea8dec72f1adc9c7ac77ce1ef20c2 We have implemented a fix to restore normal processing. We are actively monitoring performance and working through the backlog of requests. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 08:24:00 -0000 https://status.datashake.com/incident/518591#5532f192b97ca172291c1ad5b33b85f25c379b8954ccd383479453f7b7abe904 We are currently experiencing slower processing speeds than usual. Our team is actively investigating the incident and will update you as soon as possible. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 08:24:00 -0000 https://status.datashake.com/incident/518591#5532f192b97ca172291c1ad5b33b85f25c379b8954ccd383479453f7b7abe904 We are currently experiencing slower processing speeds than usual. Our team is actively investigating the incident and will update you as soon as possible. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 08:24:00 -0000 https://status.datashake.com/incident/518591#5532f192b97ca172291c1ad5b33b85f25c379b8954ccd383479453f7b7abe904 We are currently experiencing slower processing speeds than usual. Our team is actively investigating the incident and will update you as soon as possible. Slow job processing https://status.datashake.com/incident/518591 Tue, 25 Feb 2025 08:24:00 -0000 https://status.datashake.com/incident/518591#5532f192b97ca172291c1ad5b33b85f25c379b8954ccd383479453f7b7abe904 We are currently experiencing slower processing speeds than usual. Our team is actively investigating the incident and will update you as soon as possible. Location Search API is currently down https://status.datashake.com/incident/468659 Wed, 27 Nov 2024 17:10:00 -0000 https://status.datashake.com/incident/468659#41d8c221d3593b088a30b99587978a5f9e1fb6fe61cae23181e1f1af89dfff38 All services are now online, and job processing has returned to normal. We'll continue to monitor performance. Thank you for your patience and understanding. Location Search API is currently down https://status.datashake.com/incident/468659 Wed, 27 Nov 2024 13:18:00 -0000 https://status.datashake.com/incident/468659#07a1e69a3ca1064bc3ac053a63c06ad5104d148e0e251f5f98349f8124cc6ea5 Location Search API (formerly Review Index API) is currently experiencing challenges processing requests. Our team is actively investigating the incident and will update you as soon as possible. Location Search API working as normal https://status.datashake.com/incident/467446 Tue, 26 Nov 2024 12:29:16 -0000 https://status.datashake.com/incident/467446#fa0acd18548a399659a8f8df1a99ed20db013d4c835f4f111b9b9a94261e0679 Maintenance completed Location Search API working as normal https://status.datashake.com/incident/467446 Mon, 25 Nov 2024 15:54:00 -0000 https://status.datashake.com/incident/467446#740dd0113a456899b926facb991fe45fd5a19c152a438798d15f292d5379fe0d We are experiencing unexpected connection errors to our uptime alerts for the Location Search API statuses, which has falsely reported downtimes. We are working on a fix, but services are running, and jobs are being processed as normal. Slow profile discovery for the Location Search API https://status.datashake.com/incident/458109 Mon, 11 Nov 2024 10:00:00 -0000 https://status.datashake.com/incident/458109#a470d307d83c6bcc189f270e8595acdba85e6d4318391e4468ecac60655f8ed3 The Location Search API services are back to normal Slow profile discovery for the Location Search API https://status.datashake.com/incident/458109 Fri, 08 Nov 2024 12:55:00 -0000 https://status.datashake.com/incident/458109#abeeae51a3f58945de813faa7a8af5df9a5348ecd36b7e72dc64a799cf51fe7c We are currently experience some issues with the Location Search API which are impacting the speed at which we can process requests. Our team is actively investigating and will update you as soon as possible. Location Search API is currently down https://status.datashake.com/incident/453821 Thu, 31 Oct 2024 16:33:00 -0000 https://status.datashake.com/incident/453821#da88f8e30d3ae2eaab3d0f0e0d6574d062aa0729975feb831aa4c03a27bcdf90 All services are now online, and job processing has returned to normal. We'll continue to monitor performance. Thank you for your patience and understanding. Location Search API is currently down https://status.datashake.com/incident/453821 Thu, 31 Oct 2024 16:00:00 -0000 https://status.datashake.com/incident/453821#3c7b280d7fa301f706fda0f5569ccd20fd3ebd1dcea77d4baab5534457761f16 Services are back online and jobs processing should resume. We are going through some backlog of requests but should be back to normal shortly Location Search API is currently down https://status.datashake.com/incident/453821 Thu, 31 Oct 2024 10:23:00 -0000 https://status.datashake.com/incident/453821#4b780260e708c9f739d85855345093d60b70e1811d07ce8e4b6e6843f61aaea9 Location Search API (formerly Review Index API) is currently experiencing challenges processing requests. Our team is actively investigating the incident and will update you as soon as possible. Maintenance work Friday 27th of September https://status.datashake.com/incident/435207 Fri, 27 Sep 2024 09:00:00 -0000 https://status.datashake.com/incident/435207#31e3e8467138f7831e7b576687d6bf356b307bb3424051306bfa2a6eb72787a9 Maintenance completed Maintenance work Friday 27th of September https://status.datashake.com/incident/435207 Fri, 27 Sep 2024 09:00:00 -0000 https://status.datashake.com/incident/435207#31e3e8467138f7831e7b576687d6bf356b307bb3424051306bfa2a6eb72787a9 Maintenance completed Maintenance work Friday 27th of September https://status.datashake.com/incident/435207 Fri, 27 Sep 2024 07:00:00 -0000 https://status.datashake.com/incident/435207#72964dccd22c624fdbdd5f54fd506ce44f46c11befceabf77ac32ddc07647d62 Please be informed that scheduled maintenance will take place on Friday, September 27th, at 7:00 AM UTC. During this time, our Location and Product Search APIs will be temporarily unavailable. Following the maintenance, we will closely monitor the performance of these services and provide updates should any unexpected issues occur. We appreciate your understanding and patience. Best regards, The Datashake Team Maintenance work Friday 27th of September https://status.datashake.com/incident/435207 Fri, 27 Sep 2024 07:00:00 -0000 https://status.datashake.com/incident/435207#72964dccd22c624fdbdd5f54fd506ce44f46c11befceabf77ac32ddc07647d62 Please be informed that scheduled maintenance will take place on Friday, September 27th, at 7:00 AM UTC. During this time, our Location and Product Search APIs will be temporarily unavailable. Following the maintenance, we will closely monitor the performance of these services and provide updates should any unexpected issues occur. We appreciate your understanding and patience. Best regards, The Datashake Team Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 19:45:00 -0000 https://status.datashake.com/incident/432208#19e518d58fef98d9243d2ed9037ccadbc01879c8fe7425b339e1385b81cc40f6 All services are now online, and job processing has returned to normal. We'll continue to monitor performance throughout the weekend. Thank you for your patience and understanding. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 19:45:00 -0000 https://status.datashake.com/incident/432208#19e518d58fef98d9243d2ed9037ccadbc01879c8fe7425b339e1385b81cc40f6 All services are now online, and job processing has returned to normal. We'll continue to monitor performance throughout the weekend. Thank you for your patience and understanding. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 17:36:00 -0000 https://status.datashake.com/incident/432208#dee29e870b60d7aa6d10cf1954d1bf2e7e98263f986e9914f0237d2a99a78f34 The issue impacting the speed at which we are processing jobs has now been resolved. We are making our way through the backlog and will post another update once all is back to normal. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 17:36:00 -0000 https://status.datashake.com/incident/432208#dee29e870b60d7aa6d10cf1954d1bf2e7e98263f986e9914f0237d2a99a78f34 The issue impacting the speed at which we are processing jobs has now been resolved. We are making our way through the backlog and will post another update once all is back to normal. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 13:04:00 -0000 https://status.datashake.com/incident/432208#10ba4c1e730221ff578235e96923157bbb1b015d09d004809717ec28ece0ae22 Our processing speed remains slower than usual. We are working diligently to resolve this issue, clear the backlog, and restore all services to our usual standards as quickly as possible. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 13:04:00 -0000 https://status.datashake.com/incident/432208#10ba4c1e730221ff578235e96923157bbb1b015d09d004809717ec28ece0ae22 Our processing speed remains slower than usual. We are working diligently to resolve this issue, clear the backlog, and restore all services to our usual standards as quickly as possible. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 11:03:00 -0000 https://status.datashake.com/incident/432208#f1d1b351ddb6d7a4bf241543621e7abfe3c06ef7aaa065dab4c92256efbffaed Services are back online and jobs processing should resume. We are going through some backlog of requests but should be back to normal shortly Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 11:03:00 -0000 https://status.datashake.com/incident/432208#f1d1b351ddb6d7a4bf241543621e7abfe3c06ef7aaa065dab4c92256efbffaed Services are back online and jobs processing should resume. We are going through some backlog of requests but should be back to normal shortly Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 09:57:00 -0000 https://status.datashake.com/incident/432208#660e80996b49644aab62913d968c8c7b83c23be45c3ffb43c66cd369ecdcc013 Our services are currently down. Our team is actively investigating the incident and will update you as soon as possible. Slow job processing https://status.datashake.com/incident/432208 Fri, 20 Sep 2024 09:57:00 -0000 https://status.datashake.com/incident/432208#660e80996b49644aab62913d968c8c7b83c23be45c3ffb43c66cd369ecdcc013 Our services are currently down. Our team is actively investigating the incident and will update you as soon as possible. Scheduled maintenance and downtime https://status.datashake.com/incident/428329 Fri, 13 Sep 2024 06:00:15 -0000 https://status.datashake.com/incident/428329#8a533209f3439cbf843eacb13946998249a6bf2cd66fb6e9259c39e1714b2355 Maintenance completed Scheduled maintenance and downtime https://status.datashake.com/incident/428329 Fri, 13 Sep 2024 06:00:15 -0000 https://status.datashake.com/incident/428329#8a533209f3439cbf843eacb13946998249a6bf2cd66fb6e9259c39e1714b2355 Maintenance completed Scheduled maintenance and downtime https://status.datashake.com/incident/428329 Fri, 13 Sep 2024 04:00:15 -0000 https://status.datashake.com/incident/428329#c1e473acb12b0ff9d26e3ff4410bd0bb856527993c7ddd244fa4b97d1fc8a513 Following our latest incident we will be implementing some changes tomorrow, Friday, September 13th. The maintenance is scheduled for 04:00 UTC, during which the application will be periodically unavailable. Data processing will return to normal once the maintenance is complete. Scheduled maintenance and downtime https://status.datashake.com/incident/428329 Fri, 13 Sep 2024 04:00:15 -0000 https://status.datashake.com/incident/428329#c1e473acb12b0ff9d26e3ff4410bd0bb856527993c7ddd244fa4b97d1fc8a513 Following our latest incident we will be implementing some changes tomorrow, Friday, September 13th. The maintenance is scheduled for 04:00 UTC, during which the application will be periodically unavailable. Data processing will return to normal once the maintenance is complete. Services back online - backlog processing https://status.datashake.com/incident/424603 Tue, 10 Sep 2024 11:20:00 -0000 https://status.datashake.com/incident/424603#916f844977db807c7078a2a880f16c57ae5217ed130634c2969b63862dcdb5bb All the services are back online and the backlog has been processed. Services back online - backlog processing https://status.datashake.com/incident/424603 Tue, 10 Sep 2024 11:20:00 -0000 https://status.datashake.com/incident/424603#916f844977db807c7078a2a880f16c57ae5217ed130634c2969b63862dcdb5bb All the services are back online and the backlog has been processed. Services back online - backlog processing https://status.datashake.com/incident/424603 Mon, 09 Sep 2024 12:32:00 -0000 https://status.datashake.com/incident/424603#226231e360198b10173cf85ea2ed27302122f7e85dd1c5a603b8f8fb8e7efa02 All services are back up. We are currently going though the backlog of requests Services back online - backlog processing https://status.datashake.com/incident/424603 Mon, 09 Sep 2024 12:32:00 -0000 https://status.datashake.com/incident/424603#226231e360198b10173cf85ea2ed27302122f7e85dd1c5a603b8f8fb8e7efa02 All services are back up. We are currently going though the backlog of requests Services back online - backlog processing https://status.datashake.com/incident/424603 Mon, 09 Sep 2024 08:14:00 -0000 https://status.datashake.com/incident/424603#dcc98942dd090dedb3d6a1b99ea2e2a222670a21294291048d1953d7c70d192a The team has been working diligently to resolve an issue that arose over the weekend. Unfortunately, the fix is taking longer than anticipated. As a result, our services are currently down, and jobs are not being processed. However, you can still submit jobs and access dashboards. Once the issue is resolved, job processing will resume. We understand the impact this downtime has on you and your customers, and we are making every effort to restore all systems as quickly as possible. Services back online - backlog processing https://status.datashake.com/incident/424603 Mon, 09 Sep 2024 08:14:00 -0000 https://status.datashake.com/incident/424603#dcc98942dd090dedb3d6a1b99ea2e2a222670a21294291048d1953d7c70d192a The team has been working diligently to resolve an issue that arose over the weekend. Unfortunately, the fix is taking longer than anticipated. As a result, our services are currently down, and jobs are not being processed. However, you can still submit jobs and access dashboards. Once the issue is resolved, job processing will resume. We understand the impact this downtime has on you and your customers, and we are making every effort to restore all systems as quickly as possible. Services back online - backlog processing https://status.datashake.com/incident/424603 Sun, 08 Sep 2024 07:23:00 -0000 https://status.datashake.com/incident/424603#fbfd3aa1d5cf43de84f92f69f01c7145f8d80e4b99d096a94b49076c406c8ce1 The team is actively working to restore the system to normal speed and clear the backlog. Some fixes will be deployed throughout the day, which may cause brief periods of downtime. Services back online - backlog processing https://status.datashake.com/incident/424603 Thu, 05 Sep 2024 10:11:00 -0000 https://status.datashake.com/incident/424603#1815dacde43c6b7ab24457fb366d2e2fbfc6406c96ff6cb20cb37e0ed549ad39 Jobs are currently processing slower than usual creating a backlog of requests. We're aware of the problem and are actively working on it. Slow jobs processing https://status.datashake.com/incident/420603 Wed, 28 Aug 2024 09:40:00 -0000 https://status.datashake.com/incident/420603#b7d6ba6a136f89e1f565fd050bfbdf9fe6f20211d6bf15910a7c7b48ad5ac509 Jobs are currently processing slower than usual creating a backlog of requests. We're aware of the problem and are actively working on it. Maintenance 9th of August https://status.datashake.com/incident/411322 Fri, 09 Aug 2024 18:00:00 -0000 https://status.datashake.com/incident/411322#1ab98e05b8afc9b53e7c8cdb0f9da6ee1dbcaac5dfa530afdd0c89260d35fd61 Maintenance completed Maintenance 9th of August https://status.datashake.com/incident/411322 Fri, 09 Aug 2024 18:00:00 -0000 https://status.datashake.com/incident/411322#1ab98e05b8afc9b53e7c8cdb0f9da6ee1dbcaac5dfa530afdd0c89260d35fd61 Maintenance completed Maintenance 9th of August https://status.datashake.com/incident/411322 Fri, 09 Aug 2024 17:00:00 -0000 https://status.datashake.com/incident/411322#5a3fdab2fda552f0a4cf8a6ca37193de94e6bf846e70350b6ce440af6844c8b0 Our services will be unavailable for a few hours today at 5pm UTC due to maintenance work. This maintenance is essential to ensure the continued reliability and performance of our services. We will monitor everything following the work and will keep you updated if unforeseen issues arise. Thanks for your patience and understanding. The Datashake team Maintenance 9th of August https://status.datashake.com/incident/411322 Fri, 09 Aug 2024 17:00:00 -0000 https://status.datashake.com/incident/411322#5a3fdab2fda552f0a4cf8a6ca37193de94e6bf846e70350b6ce440af6844c8b0 Our services will be unavailable for a few hours today at 5pm UTC due to maintenance work. This maintenance is essential to ensure the continued reliability and performance of our services. We will monitor everything following the work and will keep you updated if unforeseen issues arise. Thanks for your patience and understanding. The Datashake team Services are down https://status.datashake.com/incident/387985 Sun, 23 Jun 2024 23:29:00 -0000 https://status.datashake.com/incident/387985#29da4423d63ab3abb4f18b987328aa8192fc9bb7f0154096f467db67890427ea The backlog of requests has been processed and we are back to normal Services are down https://status.datashake.com/incident/387985 Sat, 22 Jun 2024 19:11:00 -0000 https://status.datashake.com/incident/387985#550bda4d63c1fbbc599d672ad06e803772e74c8c13a18d9c2f55cacf049b20a2 The issue has now been solved. We are currently going through the backlog of requests and expect some delays processing jobs in the coming days. We will share another update once the situation is back to normal. Thanks for your patience. Services are down https://status.datashake.com/incident/387985 Sat, 22 Jun 2024 17:14:00 -0000 https://status.datashake.com/incident/387985#ed0b9363adbb20306ffbe1fcc046800e0cb26969c51e989f3722933d8d953e76 We are experiencing some issues which are impacting our abilities to process jobs. We are working on a resolution and an update will be sent as soon as we have any additional information. Due to this downtime, the backlog of requests is increasing. Scheduled maintenance on Saturday the 22nd of June https://status.datashake.com/incident/387508 Sat, 22 Jun 2024 12:00:00 -0000 https://status.datashake.com/incident/387508#0c594bb9c3962d05a3534a071cf6d3fcd4d2d73399ac56e35f117f6e34a510f0 Maintenance completed Scheduled maintenance on Saturday the 22nd of June https://status.datashake.com/incident/387508 Sat, 22 Jun 2024 10:00:00 -0000 https://status.datashake.com/incident/387508#38fe1849269492f19fe99fe4e7ef0916f0f4107a2fd30170423c12a08f9ed0eb Our services will be unavailable for a few hours on Saturday the 22nd of June due to a scheduled maintenance. We will monitor the performance of the services following the work and will keep you updated if unforeseen issues arise. Thanks for your patience and understanding. The Datashake team Slow jobs processing https://status.datashake.com/incident/387469 Fri, 21 Jun 2024 12:41:00 -0000 https://status.datashake.com/incident/387469#e40d273a9c1af35ed9ac4969f39bdb4b55352dabf8b4d9f074df723be3bae9d2 The issue has now been solved. Note that we are still processing the backlog of requests which should be done soon. Slow jobs processing https://status.datashake.com/incident/387469 Fri, 21 Jun 2024 10:17:00 -0000 https://status.datashake.com/incident/387469#7d86030a453d0fb9a956ec621b4372b5e0af04917b41476a716e349efe30958b Jobs are currently processing slower than usual creating a backlog of requests. We're aware of the problem and are actively working on it. Slow job processing https://status.datashake.com/incident/364219 Fri, 03 May 2024 21:23:00 -0000 https://status.datashake.com/incident/364219#19e4f2687f7b32e123d56bc5ab4a9d4a9ea405a01c4abc18520515394fcc366c The issue has been resolved and our services are back to normal. We are going through our backlog of job requests, therefore you might notice that jobs are taking a bit longer to be processed. Thanks for your patience! Slow job processing https://status.datashake.com/incident/364219 Fri, 03 May 2024 08:18:00 -0000 https://status.datashake.com/incident/364219#1eae6b48f7d39f1a973f002531ca63cff35666706aecf14f62e119fb536c4fc9 We identified an issue impacting the processing time of jobs. We are currently investigating and will release an update regarding resolution as soon as possible. Scheduled maintenance on Sunday 19th of November https://status.datashake.com/incident/288614 Sun, 19 Nov 2023 14:00:00 -0000 https://status.datashake.com/incident/288614#371f65bc31e60705519e081d566f3f82e23d8f077d59055e425c7281424f6508 Maintenance completed Scheduled maintenance on Sunday 19th of November https://status.datashake.com/incident/288614 Sun, 19 Nov 2023 10:00:00 -0000 https://status.datashake.com/incident/288614#d3d89131b049dd186fd398ce090816ea9481af3f35fe97a29622d43c7cd441f0 Our services will be unavailable for a few hours on Sunday the 19th of November due to a scheduled maintenance. This maintenance is essential to ensure the continued reliability and performance of our services. We will monitor the performance of the services following the work and will keep you updated if unforeseen issues arise. Thanks for your patience and understanding. The Datashake team Scheduled maintenance on Saturday the 14th of October https://status.datashake.com/incident/272355 Sat, 14 Oct 2023 13:00:00 -0000 https://status.datashake.com/incident/272355#adb6fd252d87121f0b6ed0f61706be045aee0047c6f3408ea9ddd0a0e44c6e38 Maintenance completed Scheduled maintenance on Saturday the 14th of October https://status.datashake.com/incident/272355 Sat, 14 Oct 2023 10:00:00 -0000 https://status.datashake.com/incident/272355#c8c9b7ba158e924f4a4eb773636b2dde71197b8fccdcd2487c689cd711c28abd Our services will be unavailable for a few hours on Saturday the 14th of October due to a scheduled maintenance. This maintenance is essential to ensure the continued reliability and performance of our services. We will monitor the performance of the services following the work and will keep you updated if unforeseen issues arise. Thanks for your patience and understanding. The Datashake team Slow jobs processing https://status.datashake.com/incident/255648 Wed, 06 Sep 2023 12:59:00 -0000 https://status.datashake.com/incident/255648#ac9549bfb142712fefd6c66303ec2622a07a5f32b6e905ecf323ea4ec41c4bf7 The issue has been resolved and our services are back to normal. We are going through our backlog of jobs requests, therefore you might notice that jobs are taking a bit longer to be processed. Thanks for your patience. Slow jobs processing https://status.datashake.com/incident/255648 Wed, 06 Sep 2023 09:51:00 -0000 https://status.datashake.com/incident/255648#14b2f8cc27d5490c5948a61f83b868a8bd6e780e0306055b2d53adebb556d47f The issue escalated and our services are now down. We are actively looking into a fix and will inform you when all services are back online. Sorry for the inconvenience. Slow jobs processing https://status.datashake.com/incident/255648 Wed, 06 Sep 2023 08:09:00 -0000 https://status.datashake.com/incident/255648#fce5793e7d2ac3ebf6b19ca9c9c807ab725e3a651435c6f2ef4d841bbaf5cd4a We identified an issue impacting the processing time of jobs. We are currently investigating and will release an update regarding resolution as soon as possible. Datashake maintenance https://status.datashake.com/incident/253755 Sat, 02 Sep 2023 14:00:00 -0000 https://status.datashake.com/incident/253755#4026c717b7ccb47a7c4fd66479750647743aa59fb1c25b06e9a3821c37e836e9 Maintenance completed Datashake maintenance https://status.datashake.com/incident/253755 Sat, 02 Sep 2023 11:00:00 -0000 https://status.datashake.com/incident/253755#62565f008b2f8f94178bbea8e934d2ac05341aacda51272f876c2d7460488600 Our services will be unavailable for a few hours on Saturday the 2nd of September due to a scheduled maintenance. This maintenance is essential to ensure the continued reliability and performance of our services. We understand the importance of our services to your business, and we apologize for any inconvenience this may cause. Thanks for your patience and understanding. The Datashake team Job processing is paused, Web Scraper API offline https://status.datashake.com/incident/240898 Thu, 03 Aug 2023 07:41:00 -0000 https://status.datashake.com/incident/240898#e1ff322fa4f476ace174bbc7d7e3ec83c4b1481c6cdfefe35ef4bf209a0ade3d Update: All services are now back online, there is a small backlog of jobs so processing times may still be effected. We experienced a major outage with our cloud service provider overnight. Most services are now back online, however our Web Scraper API is currently still down, and jobs are not being processed. You can still submit jobs, and access dashboards. As soon as the issue is resolved we will begin processing jobs, and post a further update. Job processing is paused, Web Scraper API offline https://status.datashake.com/incident/240898 Thu, 03 Aug 2023 07:41:00 -0000 https://status.datashake.com/incident/240898#e1ff322fa4f476ace174bbc7d7e3ec83c4b1481c6cdfefe35ef4bf209a0ade3d Update: All services are now back online, there is a small backlog of jobs so processing times may still be effected. We experienced a major outage with our cloud service provider overnight. Most services are now back online, however our Web Scraper API is currently still down, and jobs are not being processed. You can still submit jobs, and access dashboards. As soon as the issue is resolved we will begin processing jobs, and post a further update. Slow job processing for non Enterprise plans https://status.datashake.com/incident/233848 Wed, 19 Jul 2023 13:48:00 -0000 https://status.datashake.com/incident/233848#50d000dd1cd1d1761a8a149537e2026f58d05728f0e186199f0b7d8216dcc2bb We saw a noticeable decrease in the jobs backlog but are still experiencing some delays in jobs processing Slow job processing for non Enterprise plans https://status.datashake.com/incident/233848 Mon, 17 Jul 2023 10:43:00 -0000 https://status.datashake.com/incident/233848#064906a6893c9b40bb8a13ef1f951001fc691b23d86e71fda4c6bd3f313c96a0 Due to a high volume of requests, our shared job processing queue is currently backlogged and jobs are taking longer to process. We are working to scale our infrastructure to clear the backlog. Slow job processing https://status.datashake.com/incident/224963 Tue, 27 Jun 2023 08:52:00 -0000 https://status.datashake.com/incident/224963#6a31b786752141e6067ba173b62cea1f6b1abf815bf8cfa29e7f8b9a7e667f20 Job processing times have returned to normal, all systems are fully operational. Slow job processing https://status.datashake.com/incident/224963 Mon, 26 Jun 2023 17:09:00 -0000 https://status.datashake.com/incident/224963#d26e9e65e3581bce5aefe1fbeb23cf3f8b02c610b22d2b9f8872d8c1dcf92b07 Jobs are currently processing slower than usual, we're aware of the problem and have scaled up our infrastructure to clear the backlog of jobs. Expect this to resolve over the next 24 hours. Upgrading systems https://status.datashake.com/incident/135221 Sat, 12 Nov 2022 17:00:00 -0000 https://status.datashake.com/incident/135221#e1bfd1ba78963d29453856a4f594c33bc3cf059cb356269c3c99fa631f99364c Maintenance completed Upgrading systems https://status.datashake.com/incident/135221 Sat, 12 Nov 2022 17:00:00 -0000 https://status.datashake.com/incident/135221#e1bfd1ba78963d29453856a4f594c33bc3cf059cb356269c3c99fa631f99364c Maintenance completed Upgrading systems https://status.datashake.com/incident/135221 Sat, 12 Nov 2022 12:00:00 -0000 https://status.datashake.com/incident/135221#9aa83fb30281e30d0ee10b3624de7555156d10eff985e8e8ddec5cc8bd20237f We are running a scheduled maintenance to improve our systems. Upgrading systems https://status.datashake.com/incident/135221 Sat, 12 Nov 2022 12:00:00 -0000 https://status.datashake.com/incident/135221#9aa83fb30281e30d0ee10b3624de7555156d10eff985e8e8ddec5cc8bd20237f We are running a scheduled maintenance to improve our systems. Intermittent downtime https://status.datashake.com/incident/72391 Wed, 23 Feb 2022 12:17:00 -0000 https://status.datashake.com/incident/72391#57f0c24b535ac385bf7efed004b732fd83d140cf14bbf771bbef354adbbcc8c8 We're fully online at this point. Intermittent downtime https://status.datashake.com/incident/72391 Wed, 23 Feb 2022 11:26:00 -0000 https://status.datashake.com/incident/72391#8944467c6ed9f1af7ad49b07afa46dad623bfe91f190ad4a765ef610c30cde71 We identified the root cause of the issue and have applied several updates, will report back on this in the next 15 minutes. Intermittent downtime https://status.datashake.com/incident/72391 Wed, 23 Feb 2022 08:24:00 -0000 https://status.datashake.com/incident/72391#bb022692e9a065e301f2b94967059d3fdd7eb8e09faa66bf8ba82543c7b7cd5f We are experiencing intermittent downtime (502 gateway error) which is degrading our app.datashake.com service, we are working on a fix.